Social, Emotional, Mental, Physical Health and Other Resources

Community School's Heart of Kindness Center:
We have clothing, hygiene, household and food items. Call or email Jessica Jouget at 585-343-2480 ext. 6126, Jjouget@bataviacsd.org or Julia Rogers at 585-343-2480 ext. 1004 for an appointment: February/March schedule and list of donation needs.

2.1.1. Western New York:
211 WNY, a three-digit phone number, offers round-the-clock access for individuals across seven Western New York counties: Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming (Allegany County is served by 211 Finger Lakes). People can simply dial 211 or 888-696-9211 to connect with a trained referral specialists who can link them to vital community services such as food assistance, housing, mental health support, and more. You can also access all of this information and more by visiting 211wny.org. This service is not limited to Western New York; it is part of a nationwide network, covering 99% of the United States and 100% of Canada's populations, ensuring assistance is readily available to those in need.

Neighborhood Legal Services, Inc.'s Western New York Eviction Prevention Program:
If you are being evicted or owe back rent this program can help. Click link for more information or call 1 (844) 230- 7376.

Food Distribution Dates and Locations 2024:

City Church/St. Anthony's -

  • Click the link for the City Church/St. Anthony's free food distribution dates. Located at 114 Liberty St. Batavia at 9 am.

Salvation Army Emergency Food Pantry -

  • The pantry will be available as a drive-up service between 9:30 a.m. and 12:30 p.m. on Mondays, Wednesdays and Fridays. Located at 529 East Main St. , Batavia

The Little Free Pantry -

  • Open 24/7 - Located at 300 East Main St , Batavia - Facebook Page

Genesee County Department of Health 2024 Immunization Clinic Hours.
Appointments are required, please click here for dates, times, and more information.

Care Solace:
Care Solace provides free, confidential assistance in connecting students, staff, and families with mental health and substance use providers tailored to their needs. For more information click here, to get started visit Caresolace.com/Bataviacsd or call 888-515-0595.

Social & Emotional Health Resources:

WNY Independent Living Young Peers Program:
is offering various supports to individuals ages 14-28. See flyer for further information or visit their website / Facebook page.

Hillside Children's Center's Family Empowerment Network (FEN):
is dedicated to uniting and supporting families within our community. Their free virtual FEN meetings, occurring several times each month, are open to current and former Hillside parents, caregivers, family members, advocates, youth mentors, and staff. These meetings offer empowering roundtable discussions, networking opportunities, and educational sessions to keep you informed about valuable resources. Whether you're seeking support as a caregiver or simply want to connect with like-minded individuals, FEN provides a supportive community where you don't have to face challenges alone. Visit their website for more information.

Young Lives:
A program for 24 and under moms/dads & parents - to-be. Young Lives Club meets the first Tuesday of every month from 6 pm - 7 pm at Batavia Community Schools Resource Center. For more information check out the flyer or contact Jessica Maskell at 585- 409- 7261 with questions.

Buffalo PFLAG:
Buffalo NY chapter of "Parents, Families & Friends of LGBTQ+" meets virtually on the 3rd Sunday of each month from 1-2:30pm. Contact them for more information: info@pflagbuffalo.org or (716) 883-0384 or via their website.

Rochester PFLAG:
Rochester chapter of "Parents, Families, & Friends of LGBTQ+" has virtual meetings each month. Check out their Facebook or website for more information, special upcoming events, and LGBTQ+ support. You can also contact them at (585) 993-3297 or via email at
rochesterpflag@gmail.com

The ARC of GLOW:
offers a variety of resources, support, and events for family members or individuals with disabilities. For more information visit their website. Below is a list of groups that meet monthly. For more information about the groups or to sign up, please contact Kathleen Mclaughlin, Family Support Specialist at 585-344-1678 ext. 1613.

  • Autism Social Group: The ARC of Genesee Livingston Orleans and Wyoming has an Autism Social group for females ages 13-24. This group meets the third Thursday of each month. 

  • ARC Caregiver Group: Caregiver Support Group meets the 3rd Monday of each month during school months. There are two meeting locations and times to better fit anyone's schedule. Batavia 10 am to 12 pm and Orleans County 4 pm to 6 pm.

  • Sibling Workshop: is a support group for families with disabled individuals who have siblings. This meeting is held the 4th Monday of every month in Batavia.

U.S. Department of Veterans Affairs Outreach events:
Engage with outreach events to discover how VA benefits can be a transformative force, not only for Veterans but also for their families. These benefits empower individuals to achieve homeownership, pursue higher education, kickstart fulfilling careers, prioritize their health, and much more. Their events provide an excellent platform for meaningful conversations and valuable information sharing. Visit their website to explore the wealth of opportunities that the VA benefits offer on the path to a brighter future.

Mental & Emotional Health Resources:

Genesee County Mental Health:
Genesee County Mental Health Services is a dedicated team of professionals who provide comprehensive mental health care to residents aged 4 and above. Our team includes skilled therapists, psychiatrists, psychiatric nurse practitioners, and nurses. We are committed to serving individuals from diverse backgrounds, regardless of age, race, sexual orientation, gender identity, or religious affiliation. Our services are available to Genesee County residents facing mental health challenges that impact their daily functioning, encompassing issues such as anxiety, depression, trauma, behavioral problems, ADHD, hallucinations, paranoia, mood fluctuations, and more. Their agency operates from Monday to Friday, with regular hours running from 8:30 a.m. to 5:00 p.m. Additionally, they offer walk-in services during these weekdays from 9:00 a.m. to 3:00 p.m., serving individuals on a first-come, first-served basis. For added convenience, they also provide evening meetings upon request. You can find Genesee County Mental Health located at 5130 East Main Street Road in Batavia, NY, and reach them at (585) 344-1421 for inquiries. Further information can be accessed on their website.

Care & Crisis Helpline:
For a confidential 24/7 crisis helpline with compassionate listeners, providing a secure and non-judgmental space for individuals in crisis, you can reach out by calling 585-283-5200 or texting 741741. This initiative represents a collaborative effort between the Mental Health Departments of Orleans and Genesee Counties, offering General Crisis Intervention Hotlines, Mental Health Crisis Lines, and Suicide Prevention Hotlines, accessible to all, in both English and Spanish, serving the areas of Genesee and Orleans Counties.

Crisis Text Line at 741741:
If you find yourself in a crisis and need someone to talk to, there's help available at your fingertips. You can reach out to a volunteer Crisis Counselor by simply texting "HOME" to 741741. This free service operates 24/7, so support is always available whenever you need it. Whether you're experiencing overwhelming emotions, facing difficult challenges, or just need someone to listen, don't hesitate to send a text and connect with someone who cares and is ready to lend a helping hand. Remember, you're not alone, and help is just a text away. For more information visit the Crisis Text Line website.

Suicide and Crisis Lifeline at 988:
If you or someone you care about is going through a difficult time and needs support, know that help is available. Reach out to the Suicide and Crisis Lifeline at 988, where compassionate individuals are ready to listen and provide assistance. This lifeline operates 24/7, ensuring help is accessible whenever it's needed. Whether you prefer speaking on the phone or texting, they offer services in both English and Spanish. For Veterans seeking help, press 1, and if you need assistance in Spanish, press 2. Remember, even in the darkest moments, there is hope, and reaching out for support can make all the difference in the world. You are not alone, and there are caring individuals eager to lend a helping hand. UPDATE: Great news! The 988 Suicide & Crisis Lifeline has unveiled an innovative videophone feature tailored exclusively for American Sign Language (ASL) users. This milestone marks a substantial leap in their unwavering dedication to broadening access to essential behavioral health services for underserved communities. For access to this new feature and more please visit the 988 Suicide & Crisis Lifeline website.

The Veterans Crisis Line:
is a confidential and toll-free service available through multiple channels, including texting "838255," dialing "988" and pressing "1," or chat online 24/7 by clicking the link. When you reach out through these means, a trained responder will be there to listen and assist you, but also allow you to have full control over the information you choose to share during the conversation. The Veterans Crisis Line support doesn't end there; their responders are committed to connecting you with the resources you need. For additional information and access to their services, please visit their website at https://www.veteranscrisisline.net/.

Suicide Prevention Training:
NYS Office of Mental Health offers trainings including Suicide Alertness For Everyone-Tell Ask Listen Keepsafe (SafeTALK) and Question, Persuade, Refer (QPR). For more information visit their website.

To Write Love On Her Arms (TWLOHA):
is a compassionate organization that extends its hand to individuals facing the challenges of depression, addiction, self-injury, and thoughts of suicide. Their "Find Help" tool connects people with virtual, local, and nationwide resources and events, ensuring that support is within reach. Additionally, TWLOHA provides scholarships for those who may not have the means to afford treatment, spreading hope and the message that healing is possible for everyone. To discover more about their uplifting initiatives, visit their website or explore their Facebook page.

American Foundation for Suicide Prevention:
offers crisis support, educational resources/events, and awareness walks. Visit their website for more information.

A Mental Health Promotion and Suicide Prevention for LGBTQIA2s+ Youth Resource Guide for Professionals, Families, and Communities can be accessed here.

RAINN:
RAINN (Rape, Abuse & Incest National Network) stands as the nation's largest anti-sexual violence organization, dedicated to combating the pervasive issue of sexual violence. A beacon of hope for survivors and those in need of support, RAINN operates the National Sexual Assault Hotline 800.656.HOPE in collaboration with over 1,000 local sexual assault service providers across the country. You can also reach out via their website at online.rainn.org for live chat. Spanish is available.

The YWCA of Genesee County: Domestic Violence Hotline - 585-343-7513 or 202-467-0801.
YWCA strives to integrate programming and advocacy to bring about institutional change in three key areas:

  1. Racial justice and civil rights

  2. Empowerment and economic advancement of women and girls

  3. Health and safety of women and children

For more information visit their website, check out their brochure, or call 585-343-5808.


WNY Perinatal Bereavement Network:
offers a supportive community and a range of upcoming events throughout the year. Check their website for more information.

Physical Health Resources:

Rochester Regional Health:
offers an array of engaging classes and exciting events all year round, dedicated to nurturing your well-being and promoting a healthy lifestyle. Visit their website for a complete list of classes, events, and registration.

UConnectCare Behavioral Health Services (formerly GCASA):
UConnectCare, formerly known as GCASA, has been a dedicated provider of substance use disorder prevention and treatment services in Western New York for nearly five decades. Their comprehensive programs now encompass residential and detox services, as well as an employee assistance program designed to offer counseling, grief support, and other resources to help employers address productivity-related challenges. With a committed team of over 150 professionals, UConnectCare continues to expand its impact on the community's well-being. For more information on UConnectCare's services, visit their website at https://uconnectcare.org/

  • Uconnect Care Transportation: free transportation service designed to support individuals in recovery. Learn more about their program and access their flyer for additional information.

The Recovery Station:
At The Recovery Station, located at 5256 Clinton Street Rd in Batavia, they are committed to providing a supportive and inclusive environment for individuals in recovery. Each month, they offer a variety of support groups, events, and activities to help you on your journey to recovery. These include shopping and movie nights, as well as LGBTQ and women support groups. For the most current and up-to-date information check out their March calendar and visit their Facebook page.

GOW Opioid Task Force:
The GOW Opioid Task Force, in collaboration with the Genesee & Orleans County Health Departments, has launched the "Linkage to Care" online application. This app helps citizens in Genesee, Orleans, and Wyoming counties connect with essential support centers for opioid rehabilitation and training. It offers links to 24-hour assistance call lines, detox services, the PAARI Program, Naloxone (Narcan) training, self-help meetings, medication and sharps drop box locations, as well as inpatient and outpatient services across the three counties. For more information, please visit their website or Facebook. If you are in need of support for addiction call their CARE + CRISIS / WYO CO CRISIS at 585-283-5200. They also have a Peer Phone Line - 585-815-1800.

Trillium Health:
Trillium Health offers free Harm Reduction Services and more including Free Virtual Narcan Training. For more information about their services and the training schedule, please visit their website or click here for dates.

Health Care for Homeless Veterans (HCHV) Program:
HCHV programs, initially formed to contract providers for community-based residential treatment for homeless Veterans, have expanded into essential hubs for housing and VA services. These programs serve as critical bridges to engage and support homeless Veterans, ensuring their access to VA care. Central to HCHV is proactive outreach, targeting the most vulnerable Veterans not currently in VA services, and connecting them with treatment and rehabilitation programs to combat homelessness. HCHV also offers the Contract Residential Treatment initiative, providing quality, community-based supportive housing for Veterans with significant mental health needs. For further information, please visit their website or call 716-862-8885, Monday-Friday from 8:30am-3:00pm (excluding Federal Holidays). Veterans can also visit the HCHV Program at 1325 Main Street, Buffalo, NY 14209 during those same hours for in-person assistance. After hours, Veterans can reach out to the National Call Center for Homeless Veterans at 1-877-4AID VET (877-424-3838), and the local HCHV team will provide timely support.

The Alzheimer's Association:
has various activities going on in our area to support families and caregivers. Check out their website at for more information.

Crossroads House:
Crossroads House (Comfort Care Home) has assisted families throughout the region. For more information on their services, donating, and volunteering visit their website.

Office of the Aging:
Offers a variety of support for senior citizens. Visit their website or Facebook page for more information about resources and upcoming events. .

Food for all Genesee County:
You may be eligible for SNAP benefits. Take a moment and review this information and contact Food for All at 585-815-5721 or visit the website. Income guidelines for households without Earned Income, Income guidelines for households with Earned Income, and Income Guidelines for households with an Elderly or Disabled Member and Households with Dependent Care Expenses.

Affordable Connectivity Program:
an initiative by the FCC, is designed to ensure that households can access affordable broadband services for essential needs like work, education, healthcare, and more. This program offers a monthly discount of up to $30 for eligible households, and for those residing on qualifying Tribal lands, the discount can go up to $75 per month. Additionally, qualified households have the opportunity to receive a one-time discount of up to $100 when purchasing a laptop, desktop computer, or tablet from participating providers, provided they contribute more than $10 but less than $50 towards the device's cost. It's important to note that the Affordable Connectivity Program offers one monthly service discount and one device discount per household. For more information, visit the FCC website.

Genesee and Orleans Health Departments: This site will provide updated information, clinic schedules (when they are back), forms and data. 

Support Groups:

ADHD/Learning Differences support group:
Join the Parent Network of WNY supportive community for parents of children with ADHD or those suspecting a learning difference. Engage in discussions, share insights, and find support in a safe space to express yourself. Group meets every 3rd Tuesday via Zoom from 6:30 pm to 8 pm. For additional information, click here or visit their website for upcoming events.


For an extensive list of support groups offered by the Office of the Aging, catering to individuals of all ages, kindly click on this link.

  • AA & Alanon - For a full listing of AA meetings visit Area 50 WNY

    • AA - Every Monday at Noon and 6:30 pm at First Baptist Church in Batavia. For more information call 585-343-9002

    • AA - Every Saturday from 10 am to 11 am at Northgate Free Methodist Church South Campus. For more more information call 585-344-1645

    • Alanon - Every Wednesday at 7 pm at First Baptist Church. For more information call 585-343-9002

  • Alzheimer's/Dementia Related Disease Information and Discussion Group - 3rd Wednesday of every month from 7 pm to 8 pm. Located at First Presbyterian Church. Please call the Alzheimer's Association of WNY prior to your first meeting at 1-800-272-3900.


  • Caregiver Connection: For Anyone Caring for Another - Meets 2nd and 4th Tuesday at 6 pm each month. Located at Northgate Free Methodist Church South Campus. For more information please call 585-297-0466 (leave a message and your call will be returned)


  • Celebrate Recovery - Every Thursday from 7 pm to 8:30 pm at Northgate Free Methodist Church. For more information call 585-343-1829


  • Depression/Bipolar Support Group - Call Mental Health Association at 585-344-2611 for more information.

  • Domestic Violence Support Group - Preregistration is required. For more information call the YWCA at 585-343-5808. Meeting locations and times are confidential


  • GED Pre-Preparedness Support - For information please call Independent Living of Genesee Region at 585-815-8501 ext. 400


  • Life Bridges - Support for ALL types of trauma histories. Meets every Thursday at 1:30 pm to 3 pm & 6:15 pm - 7:45 pm. For more information call 585-344-2611


  • Mental Illness Family Support Group - Call 585-344-2611 for more information

  • The Social Club - A drop-in center for individuals with a mental health diagnosis. For more information call MHA at 585-343-2611

  • Veterans Support Group - Every Thursday at 6:30 pm at First Baptist Church. For more information call 585-343-9002

Other Resources:

Free Internet:
Maxsip Telecom offers complimentary access to a top-notch online experience for individuals who qualify under the FCC affordability guidelines, including friends, families, and senior citizens. As a prominent telecommunications provider, Maxsip Telecom provides a diverse array of services customized to cater to the specific requirements of various customer segments. For additional details and the application process, view the flyer or visit their website.

Veterans' Benefits Administration:
plays a pivotal role in supporting our valued veterans by facilitating access to a wide array of crucial benefits, including educational assistance and financial resources. For detailed information on the various benefits and services offered by the VBA, please visit their official website.

NYS Homeowner Assistance Fund:
Homeowners can get access to FREE legal assistance and housing counseling support with a HAF-approved provider in your area. For more information and office locations, click the link.

Pathstone:
is a non-profit organization deeply committed to eradicating poverty and empowering families and individuals within our communities. Visit their website at pathstone.org or check out some of the services offered below.

  • Workforce Development:

    • Career Services includes-

      • Case Management

      • Work-Based Training

      • Credentialing & Certifications

      • Job Placement & Retention Services

    • Mentoring

    • Business & Employer Services

    • Emergency Food and Shelter Services

  • Education & Health:

    • Early Childhood Education Programs

    • Occupational, Personal Health, & Safety Training for Farmworkers

    • Educational Support - English as a Second Language (ESL) instruction

    • Substance abuse & Prevention Services

  • Housing Services:

Neighborhood Legal Services INC. Free Student Loan Debt Counseling:

If you're in need of assistance with your student loan debt, they offer two convenient options:

1. Schedule a Session:

  • Contact their Student Debt Counselor at (716) 847-0650 to arrange a personalized, one-on-one counseling session.

2. Drop-In Clinic:

  • Visit their office at 237 Main Street, Suite 400, Buffalo, NY 14203 on Thursdays between 12 pm and 4:30 pm for free student loan debt counseling. No appointment needed.

For additional details and requirements, please refer to their flyer.